December 4, 2019
Valued Customers of American Fast Freight, Inc., please review the Alaska service reminder:
As we approach the busy holiday season, we want to remind all our customers about the beginning of our LNG Conversion single sailing period when TOTE Maritime Alaska will place the Midnight Sun in drydock for significant enhancements.
Our 9-week single sailing period will begin the week of December 8 and last through February 7, 2020. The Midnight Sun will return to service for her first voyage of 2020 on February 14. Here is the Week 1 sailing schedule:
Sunday, December 8 – Voyage #19192 – Anchorage to Tacoma
Tuesday, December 10 – Voyage #19194 – Anchorage to Tacoma
Wednesday, December 11 – Voyage #19195 – Tacoma to Anchorage
Friday, December 13 – Purchase Freight Services (No TOTE voyage)
For more information about specific voyages, please take a look at our sailing schedule on the TOTE Maritime Alaska website. Keep in mind that our usual Wednesday voyages will shift to Thursdays (December 26, January 2 & January 9) due to the holidays.
Allocations & Bookings
Due to the reduced number of sailings, customers have received an allocated number of bookings each week. Please contact your Account Executive if you have any questions about your weekly booking allocations or the trailer types allowed.
During the 9-week single sailing period, the northbound booking feature within the Customer Portal will be disabled and all NB bookings will be managed directly through Customer Service. You will still be able to access southbound bookings within the Customer Portal as well as all other features including tracking and releasing trailers.
After Hours Emergency Hotline
For critical needs during the single sailing period, customers can call our After Hours Emergency Hotline (1-888-837-0416). This toll-free number will be available to use starting on Tuesday, December 10. Our team is prepared and ready to help you manage your shipments efficiently. As always, please reach out to our Customer Service team (day-side & night-side) for all your day-to-day operational needs.
If you have questions or require further information, please do not hesitate to contact your Account Executive or Customer Service.
Alaska Customer Service: 907.276.5868
Alaska After Hours Contact: 907.265.7207
Alaska Account Executives: 907.265.7216
Federal Way Customer Service: 253.449.2112
Thank you for your business.
American Fast Freight, Inc.
A Subsidiary of Odyssey Logistics & Technology Corporation