American Fast Freight: New Login & Tools
Dear Valued Customer,
At American Fast Freight, we are committed to providing best-in-class service to our customers and we are happy to announce the launch of our new operating platform!
This new platform is designed to accelerate operational efficiency and make it easier than ever to realize enhanced communication tools, improved freight tracking, and seamless billing integration.
If you have further questions, please contact your Sales Representative or call our Customer Service team at (800) 642-6664.
Thank you for shipping with us!
For answers to some questions you may have, see below.
How does this impact my freight?
Rest assured, our quality personnel, assets, and facilities will remain the same. You will still receive your shipments based on your regular schedule. The only difference will be the information about your freight and where you get that information.
When will the new platform impact me?
We will be performing a rolling system’s transition over the upcoming months until all markets are fully integrated. The roll-out schedule is as follows for your market:
- Alaska Roll-out: May 1, 2019
Please keep in mind dates may change due to various reasons, in any event, we will publish an updated schedule.
Where do I go to access my information?
The key information is your market’s roll-out date. Any shipment before that date you can access from our legacy system. Any shipment on or after roll-out date will be in the new system. You will be directed appropriately if you use the ” track” and ” login” buttons on our website.
What if I am multi-market and one market hasn’t rolled out yet?
That’s a great question! As long as you use our login forms on our website you will be directed to the appropriate system.