In March 2020, the novel coronavirus disrupted communities, commerce, industry and our way of life. We have yet to realize the full impact the virus will have on the future of business. One thing that has become clear is that business continues to move, and there’s no industry where that is more important than logistics.
To better understand this new landscape, Odyssey Logistics and Technology commissioned a third-party research study to find out from shippers what has changed with their operations, technology, talent, processes, what has become invaluable, and where they see their logistics operations headed. This analysis distills these findings to main logistics industry insights that offer a roadmap for how to rise to the challenge and face the future of a logistics world transformed.
Importance of a Cloud-Based TMS
Need to maintain remote work capabilities after the pandemic.
Shipment Status Notification is the most important part of my operation.
Improving Risk Mitigation
Rely on a TMS to improve decision making and mitigate risk.
Automating Cost Management
Visit between 2-10 different carrier websites weekly.
Closing the Communications Gap
Communication with Customers and Carriers consumes the most time by a 2–1 margin.