Odyssey FAQ

The following are answers to frequently asked questions.

If you have a question about our logistics company that is not listed here please email us.

Odyssey Logistics & Technology Corporation (Odyssey) is a global logistics solutions provider with a freight network exceeding $3B globally. 

Odyssey improves its customers’ supply chain performance through a proprietary, predictive global technology platform, an international network of logistics engineering experts and specialized processes that drive quality, safety and sustainability. Its Door-To-Done® approach to complex global logistics helps ensure products are delivered through a safe, secure and environmentally responsible system. 

In addition to being certified by the American Chemistry Council as a Responsible Care® partner company and a leader in Jones Act transportation, Odyssey offers a broad portfolio of services including intermodal, over-the-road trucking, warehousing, global forwarding, managed services and consulting. Serving multifaceted, intricate logistics needs, Odyssey operates in high-barrier-to-entry markets with specialized transportation services that include bulk truck, ISO Tank, railcar and tanker, as well as food-grade product lines. Odyssey also prioritizes giving back to the community by supporting various organizations, including Project Outreach and Junior Achievement®.

Odyssey’s family of industry leading companies provides a complete suite of domestic and international logistics services. With more than a century of experience among them, the company’s team of industry veterans offers logistics company and consultative expertise that extends reach and delivers competitive advantage. Our subsidiaries include:

Whether clients need intermodal, trucking, international transportation management or managed services, our global logistics experts can provide cost-effective solutions backed with exceptional customer service.

Get a quote here

Our clients range from those who work with one mode in one industry to those who have multiple modes across a number of industries. They are all supported with account management that is second to none and an unparalleled extensive multimodal carrier network.

We are here to help! To expedite your request, please complete the customer service form here to submit your request to the team best able to assist.

If you already know the specific Odyssey business unit or location that you need, you can find a detailed list of location based based contact information here. 

If you are an asset-owning carrier interested in joining our network, complete the form here to initiate our carrier qualification review. Carriers meeting our qualification criteria will be contacted within approximately 21 business days.

Please note that Odyssey is not accepting, nor will we respond to, “Become a Carrier” submissions from Brokers.

Any further questions please email: CarrierServices@odysseylogistics.com

Partnering with Odyssey delivers leverage across an enormous network of carriers. Currently, we transport $60 billion in cargo across the industrial and the consumer products sectors, and that dollar value and diversity in markets continue to grow. As a logistics company with contacts for more than 500,000 over-the-road lanes and service in over 100 ports, national and international, we’re facilitating the growth of our clients.

Yes. As a logistics company with broad reach, Odyssey can manage every aspect of the logistics supply chain – from inbound sourcing and delivery logistics through outbound shipment, handling, consolidation, deconsolidation, distribution and delivery of end products. Services range from truck, rail and multimodal transportation to freight forwarding, customs brokerage, and import and export services across borders and between North America and ports throughout the world. Additionally, Odyssey offers sample and small shipment distribution to locations anywhere in the world.

We can service virtually any industry, with extensive specialty in the chemical, metals and food markets. Learn more here. 

Odyssey Logistics & Technology takes very seriously its responsibility for safety in all aspects of its business and operations. At all levels of the organization, we are committed to uphold the highest standards with regard to safety, health, the environment, and security. As a statement of our commitment, Odyssey has adopted the Corporate Policy set forth here. Odyssey has also been accepted into the American Chemistry Council’s Responsible Care® partnership program and has adopted the American Chemistry Council’s Responsible Care® guiding principles.

With the exception of a few business units, Odyssey arranges the movement of our clients’ goods in client- or carrier-owned equipment. And, by including carriers already being used by our clients into our network model, we have the ability to negotiate better rates for clients and benefit carriers at the same time, remaining neutral and free of any potential conflicts of interest. This approach also expands our capacity, broadening our access to carriers and enabling us to design efficient routes and respond swiftly to issues that may challenge the on-time delivery of products to our clients’ customers.

No, Odyssey does not typically handle the one time shipment of personal items or personal car transport.

Please direct all careers related questions to our HR team:

Learn more on our careers page 

The American Chemistry Council (ACC) extends the Responsible Care ethic and management practices through the entire chemical supply chain
The American Chemistry Council (ACC) extends the Responsible Care ethic and management practices through the entire chemical supply chain.
SmartWay helps a logistics company assess, calculate and track the impact of transport decisions on carbon emissions and the environment
An EPA – Industry partnership launched in 2004 in which logistics companies, shippers and carriers voluntarily self-regulate and commit to using equipment that meets increased fuel efficiency and decreased carbon emissions specifications. The collaboration helps the environment and lowers costs.
Customs-Trade Partnership Against Terrorism supports the highest level of cargo security throuhh its strategic partnership
The ‘Customs-Trade Partnership Against Terrorism’ program initiated in 2001 that was designed to support the highest level of cargo security through strategic importers (road, rail, sea) broker partnerships through actions that improve security without hampering international trade.