Odyssey Swift Solutions SOP, SLA & conditions

Your access to Swift Solutions SOP & conditions

Odyssey Swift Solutions

CUSTOMER

General freight forwarding conditions – General Belgian freight forwarding conditions created by Forward Belgium in 2024.

CARRIER

Odyssey Logistics Service Level Agreement
Odyssey SOP for 3PL transport logistics activities
Annex 1 – Odyssey Logistics contact sheet

Privacy Overview

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Necessary

Always Enabled

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Cookie	Duration	Description
cookielawinfo-checkbox-advertisement	1 year	Set by the GDPR Cookie Consent plugin, this cookie records the user consent for the cookies in the "Advertisement" category.
cookielawinfo-checkbox-analytics	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional	11 months	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
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Functional

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Cookie	Duration	Description
__lc_cid	1 year 1 month 4 days	This is an essential cookie for the website live chat box to function properly.
__lc_cst	1 year 1 month 4 days	This cookie is used for the website live chat box to function properly.
__oauth_redirect_detector	1 minute	This cookie is used to recognize the visitors using live chat at different times inorder to optimize the chat-box functionality.

Performance

Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

Cookie	Duration	Description
handlID	1 month	HandL UTM Grabber plugin sets this cookie to count visits and traffic sources to measure and improve site performance.

Analytics

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.

Cookie	Duration	Description
_fbp	3 months	Facebook sets this cookie to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising after visiting the website.
_ga	1 year 1 month 4 days	Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors.
_ga_*	1 year 1 month 4 days	Google Analytics sets this cookie to store and count page views.
_gcl_au	3 months	Google Tag Manager sets the cookie to experiment advertisement efficiency of websites using their services.
calltrk_session_id	1 year	This cookie is set by the Provider CallRail. This cookie is used for storing an unique identifier for a user browser session. It is used for tracking the number of phone calls generate from the website.
CONSENT	2 years	YouTube sets this cookie via embedded YouTube videos and registers anonymous statistical data.
handl_ref_domain	1 month	HandL UTM Grabber plugin sets this cookie to contain an ID for referral partners.
pardot	past	The pardot cookie is set while the visitor is logged in as a Pardot user. The cookie indicates an active session and is not used for tracking.

Advertisement/Marketing

Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.

Cookie	Duration	Description
calltrk_landing	6 minutes	This is a functionality cookie set by the CallRail. This cookie is used to store the landing page URL. It helps to accurately attribute the visitor source when displaying a tracking phone number.
calltrk_nearest_tld	1 year 1 month 4 days	This cookie is used for call tracking functionality, set by CallRail.
calltrk_referrer	1 year	This is a functionality cookie set by the CallRail. This cookie is used to store the referring URL. It helps to accurately attribute the visitor source when displaying a tracking phone number.
handl_ip	1 month	HandL UTM Grabber plugin sets this cookie to record the web browser's IP address.
handl_landing_page	1 month	HandL UTM Grabber plugin sets this cookie is used to record the very first page you visited on our site in your browser.
handl_original_ref	1 month	HandL UTM Grabber plugin sets this cookie to record the URL from which you came to our site.
handl_ref	1 month	HandL UTM Grabber plugin sets this cookie to record the URL from which you came to our site.
handl_url	1 month	HandL UTM Grabber plugin sets this cookie to form the URL on which we placed the code that generates.
IDE	1 year 24 days	Google DoubleClick IDE cookies store information about how the user uses the website to present them with relevant ads according to the user profile.
NID	6 months	Google sets the cookie for advertising purposes; to limit the number of times the user sees an ad, to unwanted mute ads, and to measure the effectiveness of ads.
test_cookie	15 minutes	doubleclick.net sets this cookie to determine if the user's browser supports cookies.
VISITOR_INFO1_LIVE	6 months	YouTube sets this cookie to measure bandwidth, determining whether the user gets the new or old player interface.
YSC	session	YouTube sets this cookie to track the views of embedded videos on Youtube pages.
yt-remote-connected-devices	never	YouTube sets this cookie to store the user's video preferences using embedded YouTube videos.
yt-remote-device-id	never	YouTube sets this cookie to store the user's video preferences using embedded YouTube videos.
yt.innertube::nextId	never	YouTube sets this cookie to register a unique ID to store data on what videos from YouTube the user has seen.
yt.innertube::requests	never	YouTube sets this cookie to register a unique ID to store data on what videos from YouTube the user has seen.

Others

Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.

Cookie	Duration	Description
first_traffic_source	1 month	HandL UTM Grabber plugin sets this cookie to store the visitors' first touch (Paid, Organic, Direct, Referral, Social).
handl_landing_page_base	1 month	HandL UTM Grabber plugin sets this cookie to store the landing page base domain.
handl_url_base	1 month	HandL UTM Grabber plugin sets this cookie to store the base URL only of handl_url.
HandLtestDomainName	session	HandL UTM Grabber plugin sets this cookie to automatically get the domain for tracking (via server side).
HandLtestDomainNameServer	1 day	HandL UTM Grabber plugin sets this cookie to automatically get the domain for tracking (via client side).
LandingPage	session	HandL UTM Grabber plugin sets this cookie to store the landing page.
localTimeZone	session	The cookie is used to store a user's local time zone.
organic_source	1 month	HandL UTM Grabber plugin sets this cookie to record where the visitor came from.
organic_source_str	1 month	HandL UTM Grabber plugin sets this cookie to store the organic source (Google, Bing, Instagram etc).
traffic_source	1 month	HandL UTM Grabber plugin sets this cookie to store the visitors' last touch (Paid, Organic, Direct, Referral, Social).
user_agent	session	HandL UTM Grabber plugin sets this cookie to store the user (browser) agent.
VISITOR_PRIVACY_METADATA	6 months	YouTube sets this cookie to estimate the users' bandwidth on pages with integrated YouTube videos.

Odyssey Swift Solutions SOP, SLA & conditions

Odyssey Swift Solutions

3PL Logistics

4PL Logistics

Supply Chain Consulting

Global Sample Fulfillment

Careers at Odyssey

Careers

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Chemicals

eCommerce Chemicals - MySampleCenter

Metals

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Alaska

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Overview

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Environmental, Social, and Governance

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